Terms of Service
Rules for using Notes Key websites, client portals, and our software development, web, SEO, and content services. Please read these terms before engaging us or using our digital properties.
Welcome to Notes Key (noteskey.com). These Terms of Service govern your use of our websites, any client or project portals we provide, and professional services including custom software, web development, SEO, and content writing. Specific scopes, timelines, and fees may also be set out in a separate proposal, statement of work, or order form.
Acceptance of Terms
By accessing our websites, creating an account we require, or purchasing or using our services, you confirm that you:
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Are at least 18 years old and able to enter a binding contract, or are using our services on behalf of an organization that accepts these Terms
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Agree to these Terms and our Privacy Policy
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Will comply with applicable laws, including those relating to data protection, export, and acceptable use of networks and APIs
If you do not agree, do not use our websites or services.
Accounts & Access
To use hosted tools, staging environments, or client portals we provide, you may need an account. You agree to:
We may suspend or terminate access that jeopardizes security, violates law, or breaches these Terms or an active SOW.
Services & Deliverables
Unless a written agreement says otherwise, we will deliver professional technology services with reasonable skill and care, according to an agreed scope (proposal, SOW, or ticket queue).
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You may not reverse-engineer, resell, or sublicense our proprietary tools, templates, or internal libraries except as expressly licensed
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Change requests, out-of-scope work, or third-party license fees may require a separate estimate or approval
Payments & Billing
We may refuse service or cancel outstanding work for non-payment, fraud risk, or abuse.
Intellectual Property
Our websites, branding, methodologies, pre-existing code libraries, and internal tools remain the property of Notes Key (or our licensors). Custom deliverables paid for by you are addressed in your SOW. Protected materials may include:
Without a written license you may not:
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Copy, scrape, or redistribute our site content or proprietary frameworks
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Remove notices, attempt to extract trade secrets, or misrepresent ownership of our work product
Acceptable Use
You agree not to misuse our systems or services. Prohibited conduct includes:
We may suspend access, remove content, or pursue remedies available under law or contract.
Client Materials
You may provide assets such as logos, copy, data exports, credentials, or third-party API access so we can perform the services. You represent that you have the rights to share those materials and grant Notes Key a limited license to use them solely to deliver the agreed work.
Service Availability
We host and maintain digital properties using commercially reasonable efforts. Unless an SLA is expressly signed, we do not warrant:
We may deploy updates, rotate credentials, or retire legacy features to protect security and performance. Critical changes affecting production should follow communication channels in your agreement.
Limitation of Liability
To the fullest extent permitted by law:
To the maximum extent permitted by law we disclaim liability for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption arising from reliance on our websites or deliverables.
Technology projects involve shared responsibilities (hosting accounts you control, third-party APIs, content you approve). Your use of our services is at your own risk except where liability cannot be limited by law.
Termination
- Suspend or terminate access to portals, repos, or environments for breach, non-payment, or security risk
- Withhold further delivery until outstanding fees or approvals are resolved
- Cancel future work subject to your agreement and any fees already earned
- Request credential rotation or offboarding steps by contacting support
Changes to Terms
We may update these Terms as our services evolve (new offerings, regulatory requirements, or security practices). Continued use of our websites after the effective date constitutes acceptance where permitted by law. For material changes affecting active paid engagements, we will use reasonable notice channels described in your agreement.
Changes will be posted on this page with an updated "Last Updated" date.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of:
Contact Information
Questions about these Terms, billing, or security?