Privacy Policy
How Notes Key collects, uses, stores, and protects information when you use our websites, client portals, cloud-hosted tools, and digital services.
Welcome to Notes Key (noteskey.com). We build software, websites, SEO, and content solutions for businesses. This Privacy Policy describes how we handle personal and technical information when you visit our sites, request services, use project portals, or interact with our digital products.
Information We Collect
Depending on how you engage with us, we may collect:
- Name and job title
- Email address and phone number
- Company or organization name
- Billing address and payment-related data (processed by payment providers)
- Login identifiers and authentication events (e.g. password hashes, MFA factors you enable)
- Support tickets, meeting notes, and files you share for scoping or delivery
- Project metadata (environments, domains, integrations you authorize)
- Service usage tied to your workspace or contract (where applicable)
- IP address and approximate location derived from IP
- Device type, OS, browser, and screen characteristics
- Diagnostic logs (errors, latency, API response codes) to keep systems reliable
- Cookies, local storage, and similar technologies (see Cookies section)
How We Use Data
We use information to:
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Deliver and operate software, websites, APIs, hosting, SEO, and content services you request
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Authenticate users, prevent fraud and abuse, and secure our systems
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Process quotes, contracts, invoices, and payments (including through payment partners)
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Provide technical support, incident response, deployment notices, and service communications
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Measure performance, debug issues, and improve our engineering workflows and product quality
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Comply with law, enforce our terms, and meet audit or security obligations where required
Sharing of Information
We do not sell your personal information. We may share data with the following categories of recipients when necessary to run our technology business:
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Payment & billing partners To process cards, invoices, and subscriptions securely
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Cloud & infrastructure vendors Hosting, CDN, databases, backups, email, CRM, analytics, and monitoring tools under contract
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Legal, safety, and compliance When required by law, court order, or to protect rights, security, and integrity of our services
Data Security
We use administrative, technical, and organizational measures appropriate to the services we deliver:
No online service can guarantee absolute security. If we become aware of an incident that affects you, we will notify you where required by law and take reasonable steps to mitigate harm.
Cookies and Tracking Technologies
We and our partners may use cookies and similar technologies to:
- Keep sites fast, accessible, and consistent across visits
- Maintain authenticated sessions, CSRF protection, and security signals
- Understand traffic sources, feature usage, and conversion funnels
You can control cookies through your browser or device settings. Blocking required cookies may break sign-in, forms, or embedded tools on our properties.
Your Rights
Depending on your location, you may have rights regarding personal data we hold. These can include:
To submit a request, email support@noteskey.com with your name, contact information, and a description of the request. We may verify your identity before processing.
Third-Party Services
Our websites or deliverables may link to or embed third-party tools (analytics, chat widgets, payment pages, maps, fonts, or open-source CDNs). Those services have their own privacy terms. We are not responsible for their practices—please review their policies before submitting data to them.
Children's Privacy
Our B2B technology and marketing services are not directed to children. We do not knowingly collect personal information from anyone under 13 (or the minimum age required in your jurisdiction). If you believe a minor has provided data to us, contact support@noteskey.com and we will take appropriate steps.
Changes to This Policy
We may revise this Privacy Policy as our products, vendors, or regulations change. The “Last Updated” date at the top of this page will reflect the latest version. Material changes may also be communicated by email or an in-product notice where appropriate.
Contact Us
Questions about data practices, security, or this policy?